Welcome to Global Talent/Teacher Academy! 📒
It's super exciting to see you here as GT leaders - I believe that when you’re here, it means that you care enough for the product & want to learn about it to grow it & make it better.
This Academy is here to support you on that!
Wish you the best journey, my sexy GT leaders! 🫶🏼
start with these first if you’re new to GT to understand overview
GT history over decades of development to have big picture about product
SOPs for operation across different customer flow
business model, customer flow & value proposition & customer persona
fields, sub-fields & JD reference with partners & LEAD profile
your GT eligibility status, resumption process (physical & remote)
📖 Once the basics are all clear…
It’s time for you to enhance your general knowledge to be part of the boosting generation of GT!
These are the fundamental & foundation knowledge for all layers of GT (both MCVP & LCVP)
Buckle up and enjoy the ride! 🎢
guideline for each stage & all exchange standards delivery for each stage
tool to analyse & centralize data globally
Customer Support Process: related document from ICB for
ICB/ECB communication & ICB audit check
